Privacy Policy

At Aura Florals, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you visit our website, contact us, or purchase our floral arrangements in Bengaluru and across India.

1. Information We Collect

To provide you with the best possible service, including timely delivery of fresh blooms, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and billing/delivery address (including specific instructions for recipients).
• Transaction Data: Details about the floral products you purchase, delivery dates, and payment status (we do not store sensitive payment card details directly).
• Communication Records: Messages, inquiries, or special requests sent to our team via email or contact forms.

2. How We Use Your Information

The information we collect is strictly used to facilitate your orders and improve our services. Specifically, we use your data to:

• Process and fulfill your floral orders accurately.
• Coordinate local deliveries within Bengaluru and surrounding regions in Karnataka.
• Communicate updates regarding your order status or respond to your inquiries.
• Maintain internal business records and ensure legal compliance.

3. Sharing of Your Information

Aura Florals respects your confidentiality. We do not sell, rent, or trade your personal information to third parties. We may share necessary details only with trusted delivery partners or logistics providers solely for the purpose of ensuring your flowers reach their intended destination safely.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. However, please remember that no method of electronic transmission over the internet or method of electronic storage is entirely secure.